The Authority Guide to Engaging Your People

Raise staff performance and wellbeing, increase profitability and improve customer satisfaction

Engagement helps business to be more resilient and succeed through periods of change.

This Authority Guide addresses how businesses can increase their performance, productivity and customer/staff satisfaction through focusing on engagement. Sue Mitchell, an authority in coaching and leadership development, shows you how to build a team who is committed, inspired and eager to deliver their best work in order to make a difference.



“The book goes beyond simple definitions of engagement and in a straightforward and articulate way brings into sharp focus what engagement is and why it is essential. The how is up to you as you read through the chapters, with each offering an insight into how best to ensure you are engaging your people in ways that are meaningful and effective.”

Peter Heath

Head of Service Delivery (West) for the Scottish Fire and Rescue Service